CONCIERGE

🛎️
CONCIERGE
Guest messaging — East Coast Escape

Portfolio Calendar

Booked Check-in Check-out Same-day turnover Available Unassigned cleaning
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Unassigned cleans

Assign these to a cleaner before check-in. The system Slacks Jeff + Amber if any clean is still unassigned within 1 hour of check-in.

East Coast Escape Operations

Open on Monday →
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Good morning

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Ask CONCIERGE

Ask anything about your properties — WiFi, check-in details, amenities, recent guest activity — and CONCIERGE answers from the property knowledge base on Monday. To update property info (new WiFi password, hot tub status, gate code), just tell it the change and confirm — CONCIERGE writes the update to Monday automatically.
Pick a property and ask a question or describe an update. CONCIERGE will confirm any changes before writing to Monday.
⚙ Tools
Replied
recent
Escalated
to Slack
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actions
Manual Run
Dry run shows what CONCIERGE would do for genuinely unreplied messages. Dry-run TEST also shows responses to messages you already replied to — great for tuning voice. Neither sends anything.
Recent Activity
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